Dashboard & Reporting
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      2. Dashboard & Reporting

      Dashboard overview

      Zai's Dashboard provides customers with valuable insights into their payments.

      Zai’s Dashboard is a secure, cloud-based platform that gives you 24/7 access to your payments information — all in one convenient place. With a simple, user-friendly interface, you can easily view transactions, manage refunds, and control user access.

      Key Features

      • Payments overview – Get a clear snapshot of your payments activity.

      • Search and filter tools – Quickly find specific payments, histories, or transaction lists.

      • Refund management – Initiate refunds directly from within the Dashboard.

      • API key visibility – Reveal your API keys securely when needed.

      • User permissions – Manage roles and permissions to reduce the risk of unauthorised access.

      • Enhanced security – Protect your account with Multi-Factor Authentication (MFA).

      How to Access Zai’s Dashboard

      1. Go to https://dashboard.hellozai.com/

      2. Log in using your credentials, and enable MFA when prompted.

      3. Bookmark the page in your browser for quick access.

      4. Start exploring — it’s easy to get started!

      Need Access?

      If you don’t yet have Dashboard credentials, please email support@zaipayments.com with the address you’d like to use as your username. Our support team will help you get set up.