In December 2020, we released a new dashboard, bringing an improved UI, enhanced performance and capabilities to the customer experience. As 2021 has progressed, we've continued to build out these features whilst still running the original dashboard in parallel due to key capabilities customers were still using that were not yet market ready within the new tool.
We're excited to share that the new dashboard not only matches the most valuable features of the original one, it exceeds it with some brand new functions like Filters. And, there’s even more to come!
Steps to sunset the original dashboard
Now that the most important features exist within the new dashboard, all customers will be in a position to start using this. Customers will experience a great design and streamlined user experience - you won’t be disappointed. Follow the steps below to access the new dashboard:
- Click this link: https://dashboard.hellozai.com/
- Login using your new credentials (different to the credentials from the original dashboard)*
- Bookmark this new URL in your web browser (be sure the original dashboard URL is removed if you’ve saved it)
- Get started!
*If you don’t have credentials for the new dashboard, you can request these via firstname.lastname@example.org. Please provide the email address you wish to have as your username.
The original dashboard was sunset on 2 December 2021, and is no longer accessible.
Please note: any links to the original dashboard that still exist have been redirected to the new dashboard login.
If you have any questions or concerns, let us know: email@example.com