Fraud and Risk

General

• Sanctions
• Peer-to-Peer (P2P) Payments

Chargebacks & Payment Disputes

• Communicating Chargebacks with Customers
• The Four Phases of a Chargeback
• Chargeback Remedy Requirements
• Chargeback Reason Codes
• Managing Chargebacks
• What is a Chargeback?

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Accepting card payments

• PCI DSS Compliance
• Requirements for your website